Meet the Team

Eric Rivera, HIS

Eric Rivera, HIS

Hearing Instrument Specialist

Eric Rivera is a Hearing Instrument Specialist originally born and raised in New York. Eric loves people and felt the need to give back in service to our country through the United States Army. During his six plus years of active service, Eric has been deployed on several overseas tours. In 2003, Eric’s unit (3/7 Cavalry), was part of the invasion of Iraq and helped secure the Baghdad airport. Eric continued to serve 11 more years in government with the Department of Homeland Security until a friend suggested getting into this field.

Eric starting in his journey in this field in 2012 and found he had a passion to help others to hear. Eric now puts his training and talents to good use by bringing people together through the power of communication. Eric believes there is no greater joy than knowing he helps bring families and loved ones closer together by simply listening.

Lisa Steele, PSC

Lisa Steele, PSC

Patient Services Coordinator

Lisa was born and raised in North West Indiana (Notre Dame) and after being a “Hoosier” my entire life, her daughter convinced her to move to PA! Lisa has been in the medical industry for over 30 years. Lisa joined Ascent Audiology in 2021. Lisa has learned so and has grown her knowledge as an Audio Tech. Lisa has one daughter (Emily) who is 22 and a preschool teacher.

Outside of work, her passion is baking! She also enjoys being outdoors when the weather is nice, and during the summer months you will most likely find her at the pool when not working.

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Customer Reviews

It was a very informative session and the staff and doctor were very customer oriented.

Judy Connelly, on Google

They are very professional, kind, honest, and understanding. I must say, accommodating as well. I'd recommend everyone go here.

Jennifer Hobbs, on Google

My overall experience was great. The receptionist was polite and friendly. All of the staff was helpful and pleasant. The doctor explained the hearing test process clearly and answered all my questions promptly. My test results were reviewed and explained. The doctor took great care of ensuring my understanding and...

Susan Patrick, on Google

The service I’ve received each time is very helpful, prompt and informative. Lisa Steele (patient services coordinator) is compassionate and caring and will try to fix whatever issue as soon as possible, and has been a lifesaver on more than one occasion. It always feels like I’m working with actual...

Ellena Carroll, on Google

Excellent first-time visit with Eric and office staff. Patient, answered my questions, and responded to my concerns. Would certainly recommend.

Bill Clayton, on Google

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